Odd editor and dialog failures

Last post 12-09-2011, 10:34 AM by CGartrell. 2 replies.
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  •  12-07-2011, 1:03 PM 71866

    Odd editor and dialog failures

    We had reported by a customer strange bevior today regarding various failures within the editor.  More specifcially we have observed following errors being evoked:
     
    failure to load liscence file
    internal server errors within dialogs - example images, file upload, media, etc.
     
    These are new issues as reported to us and have never happened before on this host.  We have noted that the host upgraded to php 5.3.8 recently and there seem sto have been a companion server upgrade that preeced this as well.  The php environment can be found here:
     
     
    a test version script for the editor can be found here:
     
     
    These seem to be irrespective of the browser being used.
     
    Thoughts?
     
    thanks
     
    Charles
     
     
  •  12-08-2011, 6:51 AM 71880 in reply to 71866

    Re: Odd editor and dialog failures

    Hi Cgartrell,
     
    I tested your page http://www.darrylswoodfiredgrill.com/controls/example.php, it works fine for me.
     
    I uploaded a image and a flash, did not get any error.
     
    Can you shows me the steps to reproduce this issue on your page?
     
    Regards,
     
    Ken 
  •  12-09-2011, 10:34 AM 71910 in reply to 71880

    Re: Odd editor and dialog failures

    Ken.
     
    Here is a screen capture of one failure that happened just 15 minutes ago:
     
     
    I also got a failuire to load the liscence data file - but did not have time to grab a screen shot. 
     
    These happen sporadically but are recent issues and hard to reproduce.  I wonder if its a server load or network load issue at play.
     
    Thanks
     
    Charles
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