Hello,

 

We have been using CuteLiveSupport (client version 1.0.0) for some time.

 

Today, however, whenever we click on the customer's request on the queue, CuteLiveSupport quits automatically. I am wondering what is happening.

 

So again, the problem is with the operator's client... It will let operators login, but after that, as soon you click on one of the customer requests in the queue, the client quits without any message.

 

Is there way we can tell what's happening? Any help would be appreciated.

1. Please put the mouse cursor over the CuteChat.dll and read the control description.

 

2. Does this situation happen often?

 

3. If you are using version 4.0, please check the "Error" folder in the root of your application.  If you can find any error log, please send it to Adam@cutesoft.net.