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settings.js.aspx generating errors

Last post 09-29-2007, 8:40 AM by lukeg. 0 replies.


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09-29-2007, 8:40 AM 33913

lukeg
Joined on 06-29-2007
Posts 12

settings.js.aspx generating errors

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I've got my website set up so that I receive an email notification every time an error occurs. After installing CuteChat, I'm now getting a LOT of emails with the following error:

Error Page: http://www.mywebsite.com/CuteSoft_Client/CuteChat/settings.js.aspx
Referrer: http://www.mywebsite.com/chat/chat.aspx?room=1

System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object.
   at CuteSoft.Chat.ChatApiImpl.DoGetUserSkinName(String uniquename)
   at CuteSoft.Chat.ChatApiImpl.GetUserSkinName(String uniquename)
   at CuteSoft.Chat.ChatWebUtility.get_SkinName()
   at ASP.cutesoft_client_cutechat_settings_js_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Page.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   --- End of inner exception stack trace ---
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at ASP.cutesoft_client_cutechat_settings_js_aspx.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Any ideas on how I can fix this issue?