Invite features doesn't work

Last post 01-04-2007, 10:11 AM by Adam. 1 replies.
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  •  01-04-2007, 9:30 AM 25532

    Invite features doesn't work

    We have a problem with the invite feature of the Live Support Software. We have a multiple domain license, the chat software and the relevant three websites are on the same server. Two of the websites are on a domain other than the domain, on which the chat software is parked. Here the invite feature does not work. However, it works fine on the website that is on the same domain as the chat software. For the two websites where the invite feature is not working, also only IE users are tracked in the operator software.

    How can this problem be resolved? Would it require that the chat software is installed three times, i.e. for each domain? And if yes, can they all be accessed using only one instance of the operator software?

    The monitor-script we are using is the cross-domain one.



  •  01-04-2007, 10:11 AM 25536 in reply to 25532

    Re: Invite features doesn't work

    >>the two websites where the invite feature is not working, also only IE users are tracked in the operator software.
    If your site online? If yes, please send the URL to me through PM. Let us do a test.
     
    >>can they all be accessed using only one instant of the operator software?
     
    Yes.
     
     

     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

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