Q1. What else is there authentication for operator?

In default, Cute Live Support using database authentication, right?

What is there another authentication for operator? 

 

Q2. What is difference between CuteChat4_User and SmpleUsers table?

 

Q3. Is there a way to hide "Rate" from operator system?

Hi Hee,

 

Q1

 

If you mean the windows authentication, please refer to http://cutesoft.net/forums/thread/5888.aspx 

 

Q2

 

CuteChat4_User is a part of CuteLiveSupport, it use to store the user info. SampleUsers just use for the demo of the CuteLiveSupport. If you will integrate with your own membership system, this table is not necessary.

 

Q3

 

No, for now have not the setting to remove it.

 

You can remove the text in the language file, then the operator will always shows the empty text there. But if the agent know how to set this too, he still can add the text again.

 

Regards,

 

Ken 

Ken, thank you for your response as always. :)

 

Q1. hm..Is there another authentication? What about the authentication as using Google OpenID?

 

Q2. Okay, I got it.

 

Q3. You mean If I remove the text in the "autogenerated.xml", operator will always shows the "Rating" text there?

Hi Hee,

 

Q1

 

 No, for now can not integrate with the google openid

 

Q3

 

Open the autogenerated.xml, you can find the section below. The operator will show what you set in this section.