Hi, I've been having a lot of problems lately with users being disconnected (as the picture below shows).  Now the right picture error hasn't happened for a long time so I believe that one is fixed, but the left one has been happening anytime someone updates a DLL, or the application pool gets recycled, and a few other times I can't explain.

I checked our IIS connection, it says we only have 1 worker process running (IIS 7). 

 

We have a seperate application server and database server, but as far as I can tell we don't have any load balancing process running.  Any ideas?  This error has been driving me insane for the last week, I can't figure it out.  I assumed it may have been related to session state, but after changing it over to SQL it still didn't fix it.

 

Any ideas are appreciated,

Michael

Whenever someone updates a DLL, or the application pool gets recycled, or the server gets restarted, the web application wil stop.

 

So the end users will lost the connections.

 

For these situations, nothing can be done in Cute Chat side.

Hi Adam,

 

Thanks for the reply.  I was fairly certain that the application pool recycling was the cause of our problem. 

 

I'm curious as to your Application Pool setup, and/or what we can do to make ours work effectively.  I understand that we can't do anything about the DLL, or the server getting restarted, but there must be some specific setup for the application pool that best handles that right?

 

Or why is it that the users are disconnected when an application pool recycles?   I had thought it may be related to session state but after switching to SQL State management it didn't seem to help any. 

 

Thanks,

Michael