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CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

Last post 05-19-2017, 8:36 AM by Kenneth. 11 replies.
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  •  01-13-2014, 2:38 PM 78747

    CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    Hi,

    If you have multiple editors on the same page, there is a severe freezing issue occurring in IE 11 with compatibility mode off.

    It is very difficult to recover from and you have to kill the web page windows or log off windows if you were in debug mode in .NET.

    I can reproduce this on the demo page, and after much trial and error got it down to these steps.


      With browser IE 11; compat view is off
    Navigate to:
    http://cutesoft.net/example/Multiple.aspx
    (or any page that has two cutesoft editors on it)
    Open Notepad side by side (or any other application)

    Click inside FIRST cutesoft editor so that the cursor is blinking in the box
    Click out of the HTML page to the other application (such as Notepad)
    In the still open web page, click inside SECOND cutesoft editor so that the cursor is now blinking in the second box.
    The entire webpage is now frozen.  If you were debugging locally, your whole computer comes to a stop and you have to log off.  Task manager won't even kill the window.

    Issue is reproducible in IE11 with compatibility view off.
    Issue is NOT reproducible in Chrome, or IE11 with compatibility view on.



     

     

     

     

     
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  •  01-13-2014, 5:11 PM 78748 in reply to 78747

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    Hi amosz,

     

    Yes, I can reproduce this issue too. I will report it to the development team. Once issue is fix, I will keep you posted.

     

    Regards,

     

    Ken 

  •  02-04-2014, 5:53 PM 79890 in reply to 78748

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    Hi, is there any update on this?  Most of the outstanding IE 11 bugs I can live with, but this one is especially difficult to recover from.

    Thanks,

    Amos 

  •  02-06-2014, 4:05 AM 79894 in reply to 79890

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    Hi amosz,

     

    We still investigating this issue. once I got the update from the development team, I will keep you posted. Sorry for your inconvenience.

     

    Regards,

     

    Ken 

  •  05-16-2017, 3:26 AM 85320 in reply to 79894

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    I also have this problem

    Are there any update? 

  •  05-16-2017, 8:06 AM 85323 in reply to 85320

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    Hi,

    Please download the latest build at http://cutesoft.net/downloads/folders/21904/download.aspx to try again.

    regards,

    Ken
  •  05-16-2017, 9:00 PM 85325 in reply to 85323

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    Sorry, it's still the same
  •  05-17-2017, 8:25 AM 85326 in reply to 85325

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    hi

     

    Can you try on http://cutesoft.net/example/Multiple.aspx  again? still can reproduce this issue on this demo too? Does it only happends on your own pc? or happends on all other pcs too?

     

    Regards,

     

    Ken 

  •  05-17-2017, 8:49 PM 85327 in reply to 85326

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    Yes, it still crash after focus in and out more then 3 times
  •  05-18-2017, 8:20 AM 85328 in reply to 85327

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    Hi,
     
    Doe your IE using Compatibility mode? If yes, then can you change it back to the "edge" mode to try again?
     

    Regards,

     

    Ken 

  •  05-18-2017, 10:13 PM 85329 in reply to 85328

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    I use edge mode already.

    It still crash when in your demo page

     http://cutesoft.net/example/Multiple.aspx

  •  05-19-2017, 8:36 AM 85330 in reply to 85329

    Re: CuteEditor Major Freeze/Crash Issue if Multiple Editors on Same Page - IE 11

    we still can not reproduce this issue, the developer still investigating on it, once I get any info from him, I will keep you posted.

     

    regards,

     

    Ken 

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