Cute live support is a Live Chat Software for live help, live support, visitor tracking, and proactive chat support for your ASP.NET sites. It allows operators to chat with visitors in real time. As a software based solution there are no additional monthly fees, service fees or per operator charges. It converts browsers into customers and delivers maximum ROI from every click-through to your eBusiness site.

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• Unlimited operators, Unlimited departments. Create unlimited departments, assign an unlimited number of operators to each department. It's not a host solution. You own it.
• Customizable Visitor Popup Messenger. Upload your company logo and operator photo. Customize operator greeting and system messages.
• Real Time Website Visitor Monitoring. View visitor's IP address, host name, country, browser type, pages visited, referrer address, and other information. This information will allow you to better define your marketing strategies.
• Chat Transfer. Transfer calls from one operator to the other, for example transfer a customer from a sales assistant to a support operator or escalate a call from an operator to a manager.
• AJAX enabled live chat solution, No page refreshes. Comes with rich AJAX Based Interface allowing you to work smarter and efficiently.
• Compelling end-user experience. Cute Live Support has one of the easiest and most intuitive user interfaces ever created. Its unique set of features include rich text, image emoticons, sound effects, user selected fonts, text and avatar icons, and more.
• File Transfer. Operators can transfer file to the visitors.
• Offline Messaging Delivery. Your web site visitor clicks on Live Support graphic on your web site when you are off-line. Your web site visitor can leave a message.
• Canned Responses. With the click of a mouse, you can send pre-written answers to commonly asked questions.
• Support for conversation logging. History are perfectly kept and can be searched by admin or staff members by date range, or for specific staff or customer.
• High reliability, scalability and high load support. With a fully multi-threaded communications engine, Cute Live Support can support hundreds of web chat rooms and thousands of visitors without any degradation in response time.
• Easy installation. Support for xcopy installation and side-by-side installation.
• Multiple Simultaneous Chat Sessions. One operator can handle any number of chat sessions at the same time. Each session runs in a separate room tab in the Operator Console.
• Auto Invite/Accept Visitor. This "pro-active" feature allows you to automate/configure a timed chat invite graphic to pop up on a specific page of your website after a designated time. This is great for inviting visitors to chat who linger on a particular page for a while.