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Modify web.config file and Specify the CuteChat.DataDirectory
<appSettings>
...
<add key="CuteChat.DataDirectory" value="DesktopModules/CuteSoft_Client/CuteChat" />
</appSettings>
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Install the PA
- Login to your DotNetNuke web site as host, go to the host menu and select the Module Definitions.
- Choose Upload New Module from the actions menu, Click the "Browse" button.
- Browse to Dnn3SupportPA31.zip, press the Add and then the Upload New File link.
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Deployment files to the DotNetNuke solution.
Global.asax should be deployed to root directory of your DNN installation.
logo.ascx file under admin\skins folder should be deployed to admin\skins directory of your DNN installation.
The license file (CuteLiveSupport.lic) under bin folder should be deployed to bin directory of your DNN installation.
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Log in as admin, add one or more operators to your site:
Display the flash movie of this step
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Installing Live Support Operator application.
The Live Support Operator application (LiveSupportOperatorClient.msi) should be installed on all operator's machines.
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Logging in as an operator:
When you initially open the program you will see the screen below:
Web service Url: The Url of your website.
User name: The operator user name.
Password: The operator password.
Remember password: Check this box, if you want to save this password for next login.
You can set default value of Web service Url by editng LiveSupport.exe.config file.
<add key="CuteChatServiceUrlBase" value="http://yoursite.com"/>
Important note about Web service Url
You must upload your CuteSoft_client folder to this exact location. Otherwise your Live Chat will not function!
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