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Unzip the zip file and copy CuteChat client files to the DotNetNuke solution.
DesktopModules folder and all file it contains should be deployed to DOTNETNUKE_FOLDER\.
admin folder and the file it contains should be deployed to DOTNETNUKE_FOLDER\.
global.asax should be deployed to DOTNETNUKE_FOLDER\.
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Deploying the CuteSoft.Chat.dll assembly and license file
The following files should be deployed to DOTNETNUKE_FOLDER\Bin.
- CuteSoft.Chat.dll
- cuteLiveSupport.lic
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Execute SQLScripts\cutechat3.sql against your DotNetNuke database
- Open your SQL Server Query Analyzer from within Enterprise Manager.
- Once you have successfully connected to your SQL Server within query analyzer, open and execute the Chat SQL file(SQLScripts\cutechat3.sql) against your DotNetNuke database.
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Modify web.config file and Specify the CuteChat.DataDirectory
<appSettings>
...
<add key="CuteChat.DataDirectory" value="DesktopModules/CuteSoft_Client/CuteChat" />
</appSettings>
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Log in as admin, add one or more operators to your site:
Display the flash movie of this step
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Installing Live Support Operator application.
The Live Support Operator application (LiveSupportOperatorClient.msi) should be installed on all operator's machines.
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Logging in as an operator:
When you initially open the program you will see the screen below:
Web service Url: The Url of your website.
User name: The operator user name.
Password: The operator password.
Remember password: Check this box, if you want to save this password for next login.
You can set default value of Web service Url by editng LiveSupport.exe.config file.
<add key="CuteChatServiceUrlBase" value="http://yoursite.com"/>
Important note about Web service Url
You must upload your CuteSoft_client folder to this exact location. Otherwise your Live Chat will not function!
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