 |
Unzip the zip file and copy CuteChat client files to the IBUYSPYCS solution.
CuteSoft_Client folder and all file it contains should be deployed to IBUYSPYCS_FOLDER\.
global.asax should be deployed to IBUYSPYCS_FOLDER\.
DesktopPortalBanner.ascx should be deployed to IBUYSPYCS_FOLDER\.
|
 |
Deploying the CuteSoft.Chat.dll assembly and license file
The following files should be deployed to IBUYSPYCS_FOLDER\Bin.
- CuteSoft.Chat.dll
- cuteLiveSupport.lic
|
 |
Execute SQLScripts\cutechat3.sql against your IBUYSPYCS database
- Open your SQL Server Query Analyzer from within Enterprise Manager.
- Once you have successfully connected to your SQL Server within query analyzer, open and execute the Chat SQL file(SQLScripts\cutechat3.sql) against your IBUYSPYCS database.
|
 |
Log in as admin, add one or more operators to your site:
Display the flash movie of this step
|
 |
Installing Live Support Operator application.
The Live Support Operator application (LiveSupportOperatorClient.msi) should be installed on all operator's machines.
|
 |
Logging in as an operator:
When you initially open the program you will see the screen below:
Web service Url: The Url of your website.
User name: The operator user name.
Password: The operator password.
Remember password: Check this box, if you want to save this password for next login.
You can set default value of Web service Url by editng LiveSupport.exe.config file.
<add key="CuteChatServiceUrlBase" value="http://yoursite.com"/>
Important note about Web service Url
You must upload your CuteSoft_client folder to this exact location. Otherwise your Live Chat will not function!
|