ASP.NET live support Cute Live Support User's Guide
Getting Started
Deployment
Live Support Operator
 

Getting Started

Requirements

Cute Live Support is a web based ASP.NET application and requires a Microsoft IIS to host the application. This application has been developed using ASP.NET technology.

Requirements Supported Type
Web server Operating System:
Windows XP Professional, Windows 2000 Professional, Windows Server 2003

Framework:
Microsoft .NET Framework 1.x and 2.0
Database SQL Server 2000 +, MSDE, Oracle or Access
Operator PC Microsoft .NET Framework Version 2.0 Redistributable Package

Please note that Microsoft .NET Framework is NOT REQUIRED on your client's PC.

Frequently Asked Questions : 


1. Will this application run on a shared web hosting environment?

Yes, as long as the system requirements are met. Please make sure that you have IIS running and Microsoft ASP.NET Version 1.0+ installed on the machine where you want to install Cute Live Support.

 
2. How easy is the installation process?
 
It is very simple and is explained in detail in the application's user manual.
Basically all you need to do is to unzip and upload some files to the web server (BY FTP) and update the database connection string.
All the application can be deployed by FTP.

3. How scalable is this product, will it work on a high traffic site?
 
SQL Server is recommended as the database backend for web sites with medium to high traffic levels.