DNN cutechat installation

Last post 11-09-2009, 5:43 PM by Adam. 2 replies.
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  •  11-09-2009, 11:41 AM 56988

    DNN cutechat installation

    After installation and following the deployment directions, my chat room loads an error:
     

    PortalSettings Not Ready

    I traced it to this method:
    Protected Function CurrentPortal() As DotNetNuke.Entities.Portals.PortalSettings
            Dim ps As DotNetNuke.Entities.Portals.PortalSettings
            ps = PortalController.GetCurrentPortalSettings()
            If ps Is Nothing Then
                Throw (New Exception("PortalSettings Not Ready"))
            End If
            Return ps
        End Function
     
    Not sure how to fix this. Is there any help you can provide?
  •  11-09-2009, 5:21 PM 56996 in reply to 56988

    Re: DNN cutechat installation

    I commented out the throw exception line. It looks like that function was just used to get the PortalId. I hard coded my PortalId  in the other methods in the DNNChatProvider.vb file. This got rid of that error message.

    Now when the chat loads, it just says:

    Please wait, connecting to server...
    The server is reset and this chat room is deleted. Please close the window and try again.
     
    Even if I add a new room, I get that message. I'm trying to make sure this works for DNN before purchasing. Please help

     
  •  11-09-2009, 5:43 PM 56998 in reply to 56996

    Re: DNN cutechat installation

    Have you implemented the following step?
     
    "Global.asax should be deployed to the root of your DNN installation."
     
    Which version of DNN are you using?

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

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